PROFESSIONAL SUMMARY
Technical Lead with 10+ years of experience in designing, developing, and supporting enterprise-grade web applications. Specialized in .NET Core, Web APIs, React, Angular, and cloud platforms (Azure & AWS). Proven expertise in leading L2/L3 production support, managing global incidents, and mentoring teams to deliver scalable, secure, and high-performance solutions. Strong advocate of clean code, DevOps practices, and customer-centric delivery.
CORE SKILLS
Backend
C#, .NET Core, ASP.NET MVC, Web API, Entity Framework, LINQ
Frontend
React, Angular (versions 13-17), JavaScript, HTML5, CSS3
Databases
PostgreSQL, MySQL, SQL Server, Oracle
Cloud & DevOps
Azure AD, Azure Functions, Azure DevOps, AWS, Docker, Kubernetes, CI/CD
Tools
GitHub Enterprise, GitLab, VS Code, Visual Studio, BMC Helix Remedy
Methodologies
Agile/Scrum, Incident Management, Code Reviews, Root Cause Analysis
PROFESSIONAL EXPERIENCE
Cognizant Technology Solutions
Technical Lead | Aug 2022 – Present
Project: Cargill – Digital Applications Support & Development
- Led L2/L3 full-stack support for 12+ cloud-based applications serving 5,000+ global users, maintaining 99.9% application uptime
- Managed a 6-member engineering team, improving sprint predictability and delivery timelines by 25% through better planning
- Designed and developed enhancements using .NET Core, React, and Angular, delivering 30+ feature improvements aligned with business requirements
- Owned major global incident management, reducing mean time to resolution (MTTR) by 35% through structured root-cause analysis
- Designed and implemented CI/CD pipelines and containerized deployments, cutting manual deployment effort by 40%
- Collaborated with business stakeholders to meet 100% SLA compliance across supported applications
TechAhead Software Pvt. Ltd.
Senior Software Engineer | Dec 2021 – Jul 2022
Project: RIO – Attorney Case Management System (US Client)
- Provided L3 production support for a US-based legal platform, resolving 15-20 tickets/week with consistent client satisfaction
- Delivered bug fixes and custom features that reduced recurring production issues by 20%
- Worked directly with US stakeholders to prioritize enhancements and improve system reliability
Tech Stack: .NET Core MVC, SQL Server, AWS, jQuery
Project: Manage America – Calendar Widget
- Led end-to-end development of a custom Angular scheduling component adopted by multiple client teams
- Improved UI performance and usability, reducing scheduling errors by 30%
- Conducted client demos, code reviews, and refactoring to ensure maintainable and scalable code
Tech Stack: .NET Core 6, Angular 13, Azure, SQL Server
TrioTree Technologies Pvt. Ltd.
Senior Software Developer | May 2021 – Dec 2021
- Served as Scrum Master for a Europe-based healthcare client, facilitating 100% on-time sprint delivery
- Developed secure REST APIs in .NET Core and frontend modules using React, supporting critical IVF workflows
- Improved code quality and deployment stability, reducing post-release defects by 25%
Fortune Marketing Pvt. Ltd.
Software Engineer | Jan 2020 – May 2021
- Developed and maintained an Attendance Management System used by 1,000+ employees across client organizations
- Integrated biometric and face-recognition devices, improving attendance accuracy by 40%
- Delivered client customizations and provided L3 production support, ensuring smooth daily operations
Tech Stack: C#, VB.NET, .NET 3.5-4.0, WCF, SQL Server, Oracle, AWS
NBCC India Limited (via Partners)
Software Engineer | Apr 2015 – Dec 2019
- Contributed to large-scale ERP, Payroll, HR, and Reporting systems for government organizations supporting 10,000+ users
- Led migration of Windows Forms applications to Web-based solutions, improving system accessibility and maintainability
- Played a key role in implementation and post-deployment support, reducing operational issues during rollout phases